Shipping policy

Welcome to the official Shipping and Delivery Policy center for Kausar Elysian (kausarelysian.store). As Pakistan’s premier online destination for 100% original unstitched brand fabrics, we are committed to delivering an unmatched, seamless, and efficient shopping experience. Whether you are purchasing luxury ladies unstitched 3-piece lawn suits, 2-piece printed suits, executive gents Egyptian cotton, premium wash-and-wear fabrics, seasonal Boski, winter khaddar, designer linen, velvet, or colorful kids ethnic collections, we ensure that every single package is handled with utmost care and dispatched swiftly from our main physical outlet in Lahore to your exact location.Our logistics framework is built on speed, reliability, complete parcel safety, transparent real-time tracking, and absolute customer satisfaction. We partner with top-tier domestic and global courier operators to guarantee that your high-grade unstitched suit parcels reach your doorstep in pristine condition.📌 Logistics & Delivery Summary OverviewShipping Destination ZoneProcessing & Handling TimeEstimated Delivery TimelineExpress Courier Logistics PartnersSpecial Offers & Delivery CriteriaLahore Local ExpressSame-Day / 24 Hours2 Working DaysDedicated Local Priority CourierCash on Delivery (COD) AvailableNationwide (Pakistan)Within 24 Business Hours3 Working DaysTCS, Leopard Courier, PostEx, M&P100% FREE Shipping on orders PKR 40,000+International (Worldwide)24 to 48 Business Hours5 to 7 Working DaysDHL Express & FedEx InternationalGlobal Air Express Tracking🇵🇰 1. Comprehensive Domestic Shipping Policies (Pakistan Nationwide)All domestic orders placed on kausarelysian.store are processed, rigorously inspected for quality, and securely dispatched straight from our flagship retail office located in Shadman Market, Lahore, Punjab, Pakistan.🏙️ A. Lahore Priority Express Local Shipping (2 Working Days)Local Fast Dispatch: For customers residing in Lahore, we offer a dedicated fast-track local courier dispatch system.Order Cut-Off: All orders received before 3:00 PM PKT (Monday through Saturday) are processed on the very same day and delivered straight to your home or office address within 2 working days.Payment Flexibility: Customers in Lahore can choose between Cash on Delivery (COD), Direct Bank Transfer, EasyPaisa, or JazzCash.🚚 B. Nationwide Express Delivery Across All Cities in Pakistan (3 Working Days)Complete Geographic Coverage: We deliver high-grade unstitched brand fabrics to every city, district, and suburban area across Pakistan—including Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, Sialkot, Hyderabad, Sukkur, Bahawalpur, Sargodha, Abbottabad, Mardan, and all surrounding regions.Guaranteed Timeline: Standard nationwide delivery is completed within 3 working days from the date of dispatch.Trusted Logistics Partners: To avoid lost shipments or transit delays, we dispatch domestic parcels exclusively through Pakistan’s most reliable courier agencies: TCS, Leopard Courier, PostEx, and M&P Logistics.🎁 C. 100% Free Nationwide Shipping Special PromotionFree Shipping Threshold: Take advantage of our exclusive customer reward offer—get 100% FREE Nationwide Delivery anywhere in Pakistan on all total orders valued at PKR 40,000 or above!Standard Rates for Lower Value Orders: For domestic orders under PKR 40,000, a nominal standard flat delivery fee (PKR 200–250 depending on weight) is automatically calculated and added at checkout.✈️ 2. Worldwide Express International Delivery (DHL & FedEx)Kausar Elysian serves thousands of overseas Pakistanis and international fashion enthusiasts worldwide who seek 100% original, authentic Pakistani designer and brand fabrics.🌍 A. Global Express Delivery Schedule (5 to 7 Working Days)Ultra-Fast Air Express: All international parcels are shipped via top-tier international express couriers: DHL Express and FedEx International Air Service.Transit Timeline: Your international suit parcel will be safely delivered directly to your doorstep anywhere in the world within 5 to 7 working days post-dispatch.🗺️ B. Worldwide Country Coverage ListWe actively ship to customers across all major continents and countries, including:North America: United States of America (USA), Canada.United Kingdom & Europe: United Kingdom (UK), Germany, France, Netherlands, Italy, Spain, Norway, Sweden, Denmark, Switzerland, Belgium, Ireland.Middle East & GCC Region: United Arab Emirates (Dubai, Abu Dhabi, Sharjah), Saudi Arabia, Qatar, Bahrain, Oman, Kuwait.Asia-Pacific & Rest of World: Australia, New Zealand, Malaysia, Singapore, South Africa.💳 C. International Payment Processing & Customs Duty GuidelinesAccepted International Payment Channels: International orders are fulfilled upon complete online payment verification via Visa or MasterCard Credit/Debit cards, or via direct wire bank transfers.Customs Duties, Taxes & VAT: International shipments may be subject to local import tariffs, customs duties, or Value Added Tax (VAT) determined by the destination country’s government customs authorities. Any such destination charges are the sole responsibility of the customer/recipient upon parcel arrival.📦 3. Order Fulfillment, Dispatch Schedules & Real-Time Tracking⏱️ Daily Order Processing ScheduleOperating Hours: Orders placed Monday through Saturday before 3:00 PM PKT are processed, packed, and handed over to courier handlers on the same business day.Weekend & Holiday Orders: Orders received on Sundays or official national public holidays in Pakistan are processed and dispatched on the immediate next business working day.📲 Step-by-Step Real-Time Order TrackingInstant Confirmation Message: Upon placing your order at kausarelysian.store, an automated order receipt displaying your unique Order ID is immediately sent via Email and WhatsApp.Consignment Tracking Number (CN): Once your package is booked with our courier network, you will receive an automated SMS and WhatsApp notification containing your official courier Tracking Code / Consignment Number (CN).Live Online Tracking: You can easily copy your tracking code and paste it into the official courier portal or contact our WhatsApp support team to monitor your shipment status live in real-time.🛡️ 4. Multi-Layer Package Protection & 7-Day Refund Guarantee IntegrationWaterproof Tamper-Proof Packaging: Every unstitched suit article is carefully wrapped in high-grade protective brand packaging to guard against dust, moisture, tearing, or harsh handling during transit.Tampered Parcel Policy: If you receive a delivery flyer that appears visibly torn, tampered with, or unsealed upon arrival, do not accept the package. Immediately notify our customer support team on WhatsApp at 0371-6366787.Full Protection Under 7-Day Policy: In the rare event that an item inside arrives damaged, defective, or incorrect, your purchase is completely backed by our signature 7-Day 100% Cash Back Guarantee with instant refunds sent via Bank Transfer, EasyPaisa, or JazzCash!🏢 5. In-Store Pickup Option & Physical Outlet Contact DetailsIf you live in Lahore or prefer picking up your order directly or inspecting our fabric quality in person, you are warmly invited to visit our official physical flagship store:🏪 Brand Outlet Name: Kausar Elysian📍 Physical Outlet Address: Office #30, 1st Floor, 1 Fareed Plaza, Shadman Market, Lahore, Punjab, Pakistan.🕒 Store Business Hours: Monday – Saturday | 10:00 AM – 8:00 PM (PKT)📞 WhatsApp / Support Hotline: 0371-6366787✉️ Customer Service Email: kausarelysian@gmail.com🌐 Official E-Commerce Store Website: kausarelysian.store

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