Welcome to Kausar Elysian (kausarelysian.store), Pakistan’s leading online destination for 100% original unstitched brand fabrics sale. We value your trust above all else and are fully committed to protecting the privacy, confidentiality, and digital security of your personal information.
This comprehensive Privacy Policy outlines how Kausar Elysian collects, uses, protects, and safeguards your information when you visit our online store, browse our unstitched ladies lawn suits, executive gents cotton, wash and wear, silk, khaddar, linen, and kids ethnic fabric collections, or place an online order for fast delivery across Pakistan and globally.
By accessing or using our official website (kausarelysian.store) or communicating with our customer support team via WhatsApp (0371-6366787), you agree to the data collection and usage practices described in this Privacy Policy.
1. Information We Collect
To process your unstitched fabric orders smoothly, arrange fast doorstep delivery, and provide a personalized online suit shopping experience, we collect the following types of information:
A. Personal Identification & Order Information
When you place an online order for ladies, gents, or kids suits, register an account, or contact customer care, we collect:
- Full Name: To address your order parcel accurately.
- Contact Details: Mobile phone number and official WhatsApp number (0371-6366787).
- Shipping & Delivery Address: Street address, building number, area, city (e.g., Lahore, Karachi, Islamabad, Faisalabad, Multan, Peshawar, Quetta), province, postal code, and destination country.
- Email Address: (kausarelysian@gmail.com) for sending order confirmation and tracking updates.
- Payment Records: Preferred payment choice (Cash on Delivery / Bank Transfer / EasyPaisa / JazzCash) and transaction proof images for bank transfers.
B. Technical, Device & Browsing Data (Cookies & Analytics)
When you navigate kausarelysian.store, our secure servers automatically record standard browser and device logs to improve website speed and SEO ranking:
- IP address, device model (Mobile/Desktop), and browser type.
- Operating system, screen resolution, and language preferences.
- Web pages visited, time spent on fabric product pages, and referring URL links.
- Tracking cookies for Google Analytics, Google Search Console, and Meta Pixel (Facebook/Instagram Ads).
2. How We Use Your Information
We utilize your collected data strictly for legitimate e-commerce operations, order processing, and customer trust building:
- Order Processing & Nationwide Fulfillment: To pack, verify, and dispatch your unstitched ladies, gents, and kids suits via our courier logistics partners (TCS, Leopard Courier, PostEx, M&P, Call Courier).
- Real-Time Order Tracking Updates: To send automated SMS, WhatsApp notifications, or email alerts containing your courier tracking ID and delivery status.
- Dispute Resolution & 100% Cash Back Refunds: To process returns, exchanges, or money-back claims efficiently under our famous 7-Day 100% Cash Back Money-Back Guarantee.
- Customer Support: To assist you with suit inquiries, fabric quality checks, store address guidance, or order changes via WhatsApp or call (0371-6366787).
- Marketing & Promotional Announcements (Optional): To notify you of new unstitched summer lawn collections, winter khaddar sales, Eid collection launches, and discount deals. You can opt out at any time.
3. Data Protection, Encryption & Bank-Level Security
At Kausar Elysian, maintaining customer trust is our top priority. We employ advanced technical and organizational data security protocols:
- 256-Bit SSL Encryption: Our website uses SSL (Secure Sockets Layer) 256-bit encryption technology to protect all sensitive personal data sent through our online checkout system.
- No Credit Card or Financial Data Storage: We do NOT store debit/credit card numbers, CVVs, or online banking passwords on our servers. All digital payments are processed through secure, bank-level financial gateways.
- Confidential Access Controls: Only authorized staff and verified courier personnel have restricted access to your delivery name and address details.
4. Third-Party Data Sharing & Courier Logistics
We strictly respect your privacy. Kausar Elysian NEVER sells, rents, trades, or leaks your personal data to third-party marketing brokers or advertisers.
We only share necessary shipping data with trusted service providers essential for delivering your unstitched suit orders:
- Domestic & International Logistics Couriers: (TCS, Leopard, PostEx, M&P, DHL Express, FedEx) to deliver your parcels in Lahore (2 days), nationwide across Pakistan (3 days), or internationally (5-7 days).
- Payment Gateway & Banking Partners: For processing online banking transfers and executing 100% Cash Back refunds directly to your EasyPaisa, JazzCash, or Bank Account.
- Legal Compliance: Only if required by law enforcement or government judicial authorities under the laws of the Islamic Republic of Pakistan.
5. Cookies Policy & Browser Analytics
Cookies are tiny text files saved on your computer or mobile device to help us deliver a smooth browsing experience:
- Cookies help remember items added to your shopping cart so you don’t lose them while browsing ladies lawn or gents wash and wear suits.
- We use performance cookies to analyze user behavior on Google Search, allowing us to continuously improve website speed, navigation, and product visibility.
- You can easily disable or clear cookies in your browser settings; however, certain interactive features of kausarelysian.store may be limited.
6. Your Rights & Data Control Options
As a valued shopper at Kausar Elysian, you retain complete authority over your personal information:
- Access & Data Review: You can request a summary of the personal data we hold regarding your order history.
- Correction & Updates: You can ask us to correct or update any incorrect delivery address or phone number.
- Marketing Opt-Out: You can unsubscribe from promotional WhatsApp messages or marketing emails at any point by contacting customer support.
- Data Deletion: You can request the permanent deletion of your customer account profile and contact history from our official store system.
7. External Website Links
Our online platform may occasionally feature links to external tracking portals (e.g., TCS or Leopard courier tracking websites) or social media channels (Facebook, Instagram). Kausar Elysian is not responsible for the privacy policies or content of external third-party websites.
8. Updates to This Privacy Policy
Kausar Elysian reserves the right to modify or update this Privacy Policy at any time to comply with local privacy regulations or operational changes. Any modifications will be posted immediately on this page with an updated timestamp.
Physical Store Location & Contact Information
If you have questions, privacy concerns, or data deletion requests regarding our Privacy Policy, feel free to contact our customer support team or visit our flagship store in Lahore:
- Brand Name: Kausar Elysian
- Physical Store Address: Office #30, 1st Floor, 1 Fareed Plaza, Shadman Market, Lahore, Punjab, Pakistan.
- Customer Support WhatsApp / Call: 0371-6366787
- Official Customer Support Email: kausarelysian@gmail.com
- Official Store Website: kausarelysian.store